when you pre-order a Patrick Shannon handbag it is reserved especially for you. Since your item is reserved, your credit card is charged at the time your order is placed. Patrick Shannon delivers your order as soon as it arrives. All of our delivery dates are approximate due to production schedules. Patrick Shannon will refund your credit card if we cannot fulfill your pre-order. If you cancel your order for any reason, we will happily offer you an online store credit good for any Patrick Shannon item. No returns are accepted on pre-order items. Instead, store credit will be offered for any returned pre-order items. Pre-order items are excluded from discount codes and coupons.